What Is Managed IT?

The term "Managed IT Service" is a term that encompasses a variety of technologies that impact your business. At Monolith Solutions we transform complex needs into simple solutions using an easy-to-manage platform designed for your convenience. Let Monolith Solutions manage all of your information technology needs.
What is the right solution for your business?

Fix-On-Demand VS Managed IT

A Managed IT Service provides greater consistency than the fix-on-demand model can offer. It is much more reliable for your business to have a service contract that provides regular maintenance and backups, rather than waiting for things to break down before fixing them. For example, a failing hard drive on your server can cause catastrophic data loss. Our managed IT service plan consistently saves backups to prevent this, or you could utilize our cloud service to effectively eliminate the possibility of hardware failure altogether. At Monolith Solutions, we want to help you make an informed decision. Give us a call and see what our managed IT solutions can do to protect your business.

Managed IT Services

· Comprehensive packages include the most for your money
· 24/7 Support and coverage
· Reduce costs of staffing in house IT specialists
· Maximize uptime and take better preventative measures

Fix On Demand Services

· No preventative measures
· Suffer downtime while waiting for problems to be fixed
· Billed hourly and can be more expensive in the long run

Types Of Managed IT

Managed IT Services Can Be Broken Down Into The Following Categories

Support Services

We offer a 24/7 live support and help desk. If something breaks, or is not working properly, you are able to talk to one of our live agents to diagnose and resolve the problem.

Infrastructure Services

Your software, hardware, and network all need to work together seamlessly. With strategic designs, we can source new components and eliminate problems before they happen.

Continuity Services

Ensure maximum up time with automated backups, remote monitoring, server mirroring, and disaster recovery/prevention with a myriad of continuity services.

Security Services

Mitigate threats to your company's data with an industry-standard security plan, sure to protect you and your customers' data from various digital threats.

Automation Services

Complete repetitive tasks efficiently with customized automation solutions and protect your digital assets with automated backups.

Virtualization Services

Reduce electricity costs and increase manageability by combining multiple physical assets into multiple virtual assets running on a single machine.

Cloud Services

Eliminate physical assets altogether by hosting your saved data, VOIP, desktops and other resources on the cloud.

Communication Services

Consolidate communications through the use of VOIP, various mobile services, mobile devices, and conferencing.

Why Customers Love Us

  • Fabulous service! Ray was super helpful and delivered and installed an office computer for us that both met our needs and fit our budget. Fast, professional, and very supportive!
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    Pleasant Heights Afterschool Care
    Ray has helped me with my computer systems for nearly 10 years. He is always able to help me with any problem no matter how big or small. Highly recommend for all your computer needs!
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    Frank Albus

    Owner ACE Cabinets
    Very nice service. Clearly knows how to build a website and help with many tips on how to operate my website making my life way easier. I got explained how to do changes for prices of items on my webstore and other similar settings making me more independent and faster to do changes optimizing my business time and performance.
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    Christian Pare

    Owner XSS Online Ltd.
  • I have know Ray for many years and his knowledge is great in all computer based applications. His response time to help is always very quick and just makes my life much easier.
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    Janet Rasmussen

    Ray regularly maintains and upgrades my computer systems and has for many years. His service is superb and I really couldn't do it myself. I highly recommend him and his work.
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    Was looking for someone for 8 years to do a logo for me. Found Raymond at monolith solutions and he took my idea and made it reality. He went over and beyond my expectations. Would definitely refer him and would go back in a heart beat.
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    Mattimus The First

    Owner Tank Bros Mechanical
  • Amazing service and a go to place for all Computer/ IT Needs. Highly Recommend.
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    J J

    I needed hard drive replaced and had heard of ray and monolith through a friend. I contacted him and had a quote for cost and estimate for the time involved within minutes. On the day of the job ray personally came and installed the drive and handled the software in less than 15 minutes, returning later he finished the work with professionalism and a friendly demeanor.
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    Scott Mclean

    Excellent customer service and knowledge! I’ve been getting support for years and have never been steered in the wrong direction. I always trust the information and advice!
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    Kalie Mosig

Call us or book now for a free consultation.
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